Admission Officer

The Aga Khan Academy Mombasa is looking for a qualified and organised Admissions Officer. The successful candidate will manage the admissions process, including records and administrative tasks, and help plan, organise and take part in Admissions Office activities. Applicants need a business-related degree and at least 3 years of experience in an educational institution.

About the Aga Khan Academy Mombasa

The Aga Khan Academy Mombasa is an International Baccalaureate World School and the first in the network of Aga Khan Academies established by His Highness the Aga Khan. The Academy has state-of-the-art facilities, a multicultural student body and an experienced team of educators and staff.

The Academy provides education of the highest standard to prepare students for lives of leadership and service. Admission is means-blind and based on merit, and all eligible students are considered regardless of socio-economic status.

Duties and Responsibilities

Admissions management and coordination

• Coordinate the Academy's admissions processes, including enquiries, applications, entrance assessments, interviews and enrolment, in line with established policies and timelines.
• Manage communication with prospective families and applicants, including preparing and issuing offer letters, regret letters, enrolment confirmations and other admissions correspondence.
• Maintain accurate admissions documentation and student records, including academic records, assessment results, behavioural information and student exit documentation.

Outreach, promotion and relationship management

• Support the implementation of strategies to promote the Academy and attract prospective students and families.
• Coordinate Open Days, school tours, outreach activities and other promotional events.
• Build positive relationships with parents, schools and community organisations while supporting admissions-related marketing, publications and digital communication.

Data management and reporting

• Maintain accurate and up-to-date admissions databases, student profiles, enquiry records and enrolment statistics.
• Prepare regular admissions reports and monitor application and enrolment trends to support management decision-making.
• Ensure the accuracy, confidentiality and proper filing of all admissions-related information and documentation.

Financial Assistance Programme

• Collect and compile applications and supporting documentation for the Financial Assistance Programme.
• Prepare and issue financial assistance decision letters, follow up on parent feedback and maintain accurate programme records.

Administrative and operational support

• Support the improvement of admissions systems and operational processes, including assisting with admissions budgets and operational plans.
• Collaborate with relevant departments to facilitate student transitions, onboarding and data integration.
• Ensure admissions forms and publications are regularly updated and undertake other related administrative duties as assigned.

Qualifications and Requirements

• A degree in a business-related field.
• At least 3 years of experience in an educational institution.
• Knowledge of OpenApply, Navision and ManageBac is preferred.
• Excellent oral and written communication skills.
• Data analysis skills are essential.

About Aga Khan Schools

Aga Khan Schools (AKS), an agency of the Aga Khan Development Network (AKDN), is a global education system of schools, hostels and non-formal education programmes. It serves more than 120,000 learners every year across 12 countries in East Africa, the Middle East and South and Central Asia, supported by over 7,000 teachers and staff as well as dedicated volunteers. AKS aims to improve quality of life through education by expanding access to high-quality, values-based learning.